Shipments and returns

Your shipment

In-stock items are processed and shipped within 2 business days (excluding holidays) once credit card authorization and verification have been obtained. Orders are not guaranteed to ship out the same day regardless of shipping method selected. You will receive a confirmation email when your order has shipped. All shipping charges are non-refundable. No exceptions.

All orders are shipped via the United States Postal Service

Domestic

• USPS First Class mail (3-7 business days)

• USPS Priority mail 2 days (2-4 business days)

• USPS Express mail 1 days (1-3 business days)

International 

• USPS First Class international mail (7-21 business days)

• USPS Priority International mail (6-12 business days)

• USPS Express International mail (4-8 business days)

Lost in the mail

For domestic orders, please wait to contact us about your package until 3 weeks after receiving your shipping notification email. For international orders, please wait to contact us about your package until 6 weeks after receiving your shipping notification email.

Shipping/order questions

Please email us through the Contact Page at http://www.coolwraps.com/contact-us